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First operations hire

Trueclaim

Trueclaim

Operations
Seattle, WA, USA
Posted on Nov 29, 2024
About TrueClaim

Healthcare benefits represent the second largest budget item in companies. While large corporations have internal resources and leverage to customize their plans, the 2M self-insured companies with <1,000 employees struggle to keep up. Healthcare costs are projected to grow by another 8% in 2025. Once again, employers will have to choose between increasing their expenditures, passing these extra costs onto their employees, or worsening benefits.

TrueClaim is a transparent, AI-enabled third party administrator for self-insured companies. TrueClaim uses healthcare data and technology to enable benefits teams to offer better benefits at a lower cost. Our AI-enabled engine adjudicates and continuously reviews 100% of medical expenditures to save over 7% of healthcare costs. The savings can be as high as 20-30% when our benefits design suggestions are implemented. Our ultimate goal is to save 1.5% of GDP.

We are backed by Y Combinator and other world-class investors, have over 3 years of runway and a stellar founding team. We launched our first customer 2 months ahead of schedule.

About The Role

You will be tasked with solving a wide range of zero to one problems in areas that are new to TrueClaim. If you are crushing it in your role, we can “drop” a challenging situation on you and you will not only turn it into a success but also make sure that the next time around the same situation is an easy task. Even better if you can use no/low-code tools to automate workflows.

What We Think You Might Do

  • Implement TrueClaim TPA with new customers while building the playbook for that.
  • Answer phone calls and solve any and all questions TrueClaim members might have.
  • Create and launch content for marketing and lead generation via email, LinkedIn, etc.

What You Will Actually Do

  • Whatever we need at any moment.

Please Avoid This Role If

  • You are looking to get experience in healthcare and move on
  • You want to focus on “strategy” over operations
  • You are looking for a predictable environment

Bonus points if you are a former founder with a track record of solving similar problems!

Logistics

This is an in-person role in San Francisco and we hope you’d be willing to travel once a month. We offer competitive benefits (medical, vision, dental) and unlimited PTO. We are intense and very structured but believe in pacing ourselves so we can make this our - and your - life’s work.