ABOUT FLOCK AI

Born out of a vision to revolutionize visual content creation for the digital age, Flock AI is the premier platform for customized AI-generated imagery. We believe in a comprehensive approach to visual storytelling that adapts to each brand's unique creative needs. Who we are is reflected in what we deliver: customized, brand-consistent visual content at scale. At our core, Flock AI is driven by three guiding principles: brand customization, creative flexibility, and exceptional quality.

WHO WE ARE LOOKING FOR IN AN ACCOUNT MANAGER (Part-Time)

Key Responsibilities:

Client Relationship Management & Success:

• Serve as the primary point of contact for clients, building strong, long-term relationships
• Conduct regular check-ins with clients to ensure satisfaction and address any concerns
• Develop a deep understanding of client brands, goals, and visual customization needs
• Create and implement client onboarding processes and success plans
• Identify opportunities for account expansion and client retention
• Proactively resolve client issues and ensure exceptional service delivery

Client Education & Adoption:

• Train clients on Flock AI's platform capabilities and customization features
• Drive product adoption and ensure clients maximize value from our services
• Create educational resources and best practices for client success
• Showcase new features and customization options to existing clients
• Conduct platform demos and training sessions for client teams

Team Collaboration:

• Work with internal teams to ensure integrated visual delivery
• Support brand partners with visual customization initiatives
• Assist with administrative tasks and special projects as needed

Required Qualifications:

• 2+ years of experience in account management, customer sucess, or similar role
• Proven track record of successful client relationship management
• Experience working with visual content, brand guidelines, or creative services
• Strong understanding of brand identity principles and visual consistency
• Excellent communication, presentation, and interpersonal skills
• Detail-oriented with strong organizational and time management abilities
• Experience with project management tools and client reporting

Additional Preferred Qualifications:

• Experience working with fashion, beauty, retail, or e-commerce brands
• Familiarity with AI technologies, particularly in the visual content space
• Knowledge of visual customization processes and brand consistency strategies
• Experience with CRM systems and creative workflow management tools
• Understanding of digital marketing needs and visual content applications

Work Environment:

• Fully remote position
• 20-25 hours per week with flexible scheduling
• Hours may vary based on client needs and campaign timelines
• Must be responsive to client communications outside standard hours
• Professional home office setup required for remote work
• Quiet, distraction-free environment necessary for virtual client meetings
• Reliable high-speed internet connection essential
• Time tracking required for client billing purposes

Compensation:

• Hourly rate: $30-45 per hour, based on experience and visual AI customization expertise

Equipment:

• Must provide your own computer with reliable internet for video/phone calls