Company Overview

At Bolo AI, our mission is to use AI to make Energy faster, safer, and better. We are transforming knowledge management in the Energy sector by leveraging domain-specific models and advanced AI technology to empower millions of professionals worldwide—many in critical, hands-on roles. Our products, Bolo AI Answer and Bolo AI Writes, streamline access to vital information and simplify documentation processes, driving new levels of productivity, safety, and efficiency across the industry.

We live by our core values:

• Customer Centric: We prioritize our customers and aim to exceed their expectations.
• Humility and Respect: We foster a culture of respect, humility, and low ego.
• Accountability & Integrity: We take ownership of our actions and deliver on our promises.
• Meritocratic: We reward excellence and provide opportunities based on merit.
• Problem Solvers: We tackle challenges head-on with creativity and determination.

Role Summary

We are seeking a skilled Senior DevOps Engineer with at least 5 years of experience to optimize and manage our infrastructure. The ideal candidate will have expertise in automating deployments, writing Infrastructure as Code (IaC), and optimizing GPU utilization within Amazon EKS pods and nodes. This role involves creating alerting and monitoring systems, participating in an on-call rotation to ensure system reliability and performance, and mentoring junior engineers.

Responsibilities

System Reliability & Performance

• Gain a deep understanding of our platform architecture, codebases, and deployment workflows to ensure 99.99%+ uptime, resilience, and scalability across all production systems.
• Proactively monitor system health and resolve incidents with a focus on minimizing downtime and user impact.

Infrastructure Engineering

• Design, provision, and manage Kubernetes clusters in AWS EKS, optimizing for cost-efficiency, security, and performance at scale.
• Leverage Infrastructure as Code (IaC) tools such as Terraform or CloudFormation to maintain infrastructure in a consistent, repeatable manner.

CI/CD & Automation

• Build and maintain robust CI/CD pipelines that enable frequent, reliable, and automated software releases.
• Drive automation across the stack, from provisioning and configuration to testing and deployment.

Database DevOps

• Integrate DevOps best practices into database lifecycle management—automate backups, replication, scaling, and disaster recovery for cloud-native data services.

Production Debugging & Monitoring

• Lead root cause analysis and resolution of complex production issues using logging, tracing, and metrics dashboards (e.g., Prometheus, Grafana, ELK).
• Establish and refine observability practices including real-time monitoring, alerts, and performance tuning.

Continuous Improvement & Innovation

• Identify opportunities to optimize infrastructure, deployment processes, and tooling for better agility, performance, and developer experience.
• Stay ahead of industry trends to drive technical innovation and best practices adoption across the organization.

Leadership & Ownership

• Take ownership of high-impact initiatives from planning to delivery, ensuring cross-functional alignment and measurable outcomes.
• Anticipate and mitigate project and infrastructure risks, aligning solutions with broader business objectives.

Collaboration & Communication

• Partner closely with Engineering, Security, QA, and Product teams to deliver infrastructure and platform improvements that enable scale.
• Champion a DevOps culture, promoting shared ownership, transparency, and continuous learning.

Qualifications

• Experience: 7+ years in DevOps or cloud engineering (or equivalent practical experience).

• Cloud Expertise: Deep knowledge of AWS services (compute, storage, networking, security).

• Programming: Proficiency in Go, Python, or similar languages.

• IaC & Automation: Strong experience with Terraform and infrastructure-as-code.

• Problem-Solving: Ability to tackle complex challenges, balancing trade-offs.

• Collaboration: Strong cross-functional communication and stakeholder management.

• Ownership & Adaptability: Proven ability to drive projects independently and manage shifting priorities.

Desirable Skills:

• Automation: Experience automating infrastructure tasks to increase efficiency and reduce manual effort.

• CI/CD: Experience with CI/CD pipelines and tools such as ArgoCD, Jenkins, or GitLab CI/CD.

• Monitoring: Experience with monitoring and logging tools (e.g., Datadog, Splunk).

• Risk: Experience with security and compliance in cloud environments.

• Mentorship: Experience providing guidance and mentorship to less experienced engineers.

Why Bolo AI?

• Innovation: Work at the cutting edge of AI and machine learning, bringing transformative changes to heavy industry knowledge management.
• Growth: Join a team that values continuous learning, career growth, and professional development.
• Impact: Help shape the future of knowledge management, impacting safety, productivity, and efficiency in crucial industries.
• Collaborative Culture: Be part of an inclusive, supportive team that values diverse perspectives and innovation.

What We Offer:

• Competitive Compensation: A strong base salary with performance-based incentives because we believe in rewarding excellence.
• Ownership & Impact: Equity options so you can share in our success as we grow and shape the future together.
• Comprehensive Benefits: Health, dental, and vision coverage to keep you (and your family) healthy, happy, and ready to tackle big challenges.
• Hybrid Work Environment: Enjoy a flexible hybrid schedule—collaborate in person and work from home when needed, because we trust you to get the job done while maintaining a healthy work-life balance.
• Growth & Opportunity: Join us at a pivotal stage where your contributions will have a direct impact on our journey. As we grow, so will your opportunities.
• Culture of Respect & Collaboration: We live by humility, respect, and low ego. You’ll be part of a team that values your ideas and celebrates wins together.

If you’re an experienced Production Engineer who thrives on building scalable systems, tackling complex production challenges, and working in a dynamic AI-powered environment, apply to join Bolo AI and help us set new standards in knowledge management.